We know homeowners, property managers, and commercial clients often have questions before hiring an exterior cleaning company.
This page covers some of the most common questions we hear about our process, our equipment, our safety standards, and the way we approach different surfaces.
If you do not see your question here, contact City Clean directly. We are always happy to talk through the property, the surface, and the best approach for the job.
General Questions
Do you offer free estimates?
Yes. We provide free estimates for residential and commercial exterior cleaning projects.
Can you bring your own water?
Yes. We can bring our own water when the project requires it.
Are you bonded and insured?
Yes. City Clean is bonded and insured.
Are you licensed in Maryland?
Yes. We are licensed in Maryland under MHIC License #83810.
How long have you been serving Maryland?
We have been serving Maryland since 1996.
Cleaning Methods and Surface Safety
Will pressure washing damage my house?
Using the wrong method on the wrong surface can cause problems, which is why we do not treat every material the same way. We choose the cleaning method based on the surface, the buildup, and the condition of the property.
Do you use low-pressure washing for houses?
Yes. We typically wash houses at under 500 PSI because most residential surfaces require a lower-pressure approach than many people expect.
Are your cleaning solutions safe around plants, children, and pets?
Yes. We use biodegradable, environmentally mindful cleaning solutions that are intended to be safe around children, pets, and landscaping when used properly.
How do you decide which cleaning method to use?
We look at the material, the type of staining or buildup, the location of the surface, and the overall condition before choosing the right approach. Different surfaces require different methods, and part of our job is matching the process to the property.
Wood Cleaning, Sealing, and Staining
Do you use high pressure on wood?
No. We clean wood with a gentler approach because too much pressure can damage the surface.
Do you neutralize the wood after cleaning?
Yes. We clean, neutralize, and brighten the wood as part of the preparation process before sealing or staining.
Do you apply sealer by spray or by hand?
That depends on the type of wood and the needs of the project. Depending on the surface, we may spray, brush, roll, or hand-apply the sealer or stain to get the best result.
What types of wood finishes do you offer?
We offer solid, semi-transparent, and clear sealer and stain options depending on the look and level of coverage you want.
Can you help me choose the right stain or sealer?
Yes. We can recommend the best finish based on the type of wood, the condition of the surface, and the overall look you want to achieve.
Professionalism and Jobsite Standards
Do your employees wear uniforms and safety gear?
Yes. Our employees wear uniforms and use proper safety gear while on the job.
Do you carry safety documentation?
Yes. We carry OSHA material safety data information for the products we use in the field.
Do you use professional equipment?
Yes. We use professional exterior cleaning equipment and maintain our systems to support safe, effective work on residential and commercial properties.
Do you have reviews, testimonials, or project photos?
Yes. We have customer reviews, project galleries, and supporting trust content that help show the quality and range of our work.
Residential and Commercial Service
Do you work on both residential and commercial properties?
Yes. We provide exterior cleaning services for both homeowners and commercial clients across our service area.
What kinds of surfaces do you clean?
We clean a wide range of exterior surfaces, including siding, roofs, concrete, decks, fences, windows, building exteriors, parking areas, and other residential or commercial surfaces depending on the service needed.
Do you handle difficult or specialty cleaning projects?
Yes. We provide specialty services for more demanding residential and commercial cleaning needs, including wood care, rust stain removal, graffiti removal, environmental spill cleanup, and specialty cleaning.
Request a Free Estimate
If you have questions about a specific surface, stain, or project, we are happy to help. Whether you need residential exterior cleaning, commercial power washing, wood sealing, roof cleaning, or a specialty service, we can review the property and recommend the right next step.
Contact City Clean today to request a free estimate.
